FaceReader Online

A competitive advantage for market research firms who want to attract more clients using AI-powered insights

FaceReader Online is an AI-powered Facial Coding and Eye Tracking platform that delivers insights to boost the effectiveness of advertising, media and content using a standard webcam. From anywhere in the world.
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Facial Coding Accuracy
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Cutting-Edge Insights
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Cutting-Edge Insights

Your world is changing

Disruption is no longer a one-off event, it’s a constant  in today’s business world. And consumer trends are changing faster than market research surveys can keep up.

Today, your client's campaigns are less effective than ever, including:

11%

Conversions are down

Aggregate conversions across 
digital and traditional are down 11%

22%

Brands are unhappy

22% of brands are unhappy 
with their conversion rate

50%

Trends Change

50% of Millenials & Gen Xers
no longer watch traditional TV

Every year,
marketing gets harder

Your firm must deliver in a competitive world

Clients come to you for valuable insights into the effectiveness of their ad, media and content. You play a pivotal role in helping them identify target markets, capture attention, influence behavior and drive their bottom line.


But there’s a problem.


Today’s market research surveys fail to accurately capture the emotional insights of consumers that boost brand awareness, create positive value perception and lead to a buying decision. Due to a lack of leveraging the latest AI tech as well as built-in biases.

Biases mean that surveys

Capture fewer, less valuable insights

Fail to reveal what consumers are really experiencing

Aren't accurately capturing what drives buying decisions

Which means you're not able to

Provide cutting-edge insights no one else is able to

Serve your clients in a way that makes you irreplaceable

Save clients’ significant resources that makes hiring you a no-brainer

Unfortunately, that makes you replaceable in a changing world.

Every year,
marketing gets harder

Your firm must deliver in a competitive world

Clients come to you for valuable insights into the effectiveness of their ad, media and content. You play a pivotal role in helping them identify target markets, capture attention, influence behavior and drive their bottom line.

But there’s a problem.

Today’s market research surveys fail to accurately capture the emotional insights of consumers that boost brand awareness, create positive value perception and lead to a buying decision, due to built-in biases.

Biases mean that surveys

Capture fewer, less valuable insights

Fail to reveal what consumers are really experiencing

Aren't accurately capturing what drives buying decisions

Which means you're not able to

Provide cutting-edge insights no one else is able to

Serve your clients in a way that makes you irreplaceable

Save clients’ significant resources that makes hiring you a no-brainer

Unfortunately, that makes you replaceable in a changing world.

Are you getting
the right attention?

Whether feelings of happiness, sadness, anger, possibility, uncertainty, etc., ads that bypass consumers’ rational minds are unquestionably effective. Over 70% of viewers who experienced an intense emotional response to an advertisement were found likely to make the purchase.
Capturing and measuring emotions are at the core of ensuring your  clients’ campaigns are effective, in fact:

Emotional ads are twice as likely to perform (31% vs. 16%) versus only rational content

Consumers and brands with an emotional connection increase lifetime value by +306%

Ads with an above-average emotional response generates a 23% spike in sales volume

The outstanding advantages of FaceReader Online are the fast availability of results, technical implementation support, affordable price and great communication. More important today, Ipsos needs to be a game changer, not just a data supplier to its clients.

Michal Štěpánek

Executive Director at Ipsos

Ipsos

What if you could provide AI-powered bias-free insights to attract and retain more clients?

That’s why FaceReader Online exists. Once the first Facial Coding platform. Currently the world’s most cited cloud-based facial coding software. With 20+ years of development a must-have for forward-thinking research firms that want an edge. But that’s not all. We also leverage the latest AI-fueled technology and webcam-based eye tracking functionality using EyeReader. Our goal is simple:
To provide market research firms with cutting-edge AI-powered insights to help them attract, retain and serve more clients.
With an 98% accuracy rate tested in peer-to-peer studies – our technology captures key emotional insights to help your clients:
Woman with surprised expression
Identify their target market before investing resources
Woman with amazed expression
Test emotional response(s) of campaigns with high accuracy
Woman with surprised expression
Access emotional-based insights to increase effectiveness

Analyse eye movements using our webcam-based EyeReader

Man with amazed expression
Establish their channel segmentation through A/B testing
Woman with content expression

Acquire implicit AI-powered insights that are otherwise unavailable

And most importantly, our software is accurate, reliable and built to scale.

The analysis of FaceReader is more data-driven you have more facts about the second to second flow of the video. We get a broader range of insights, so we can base our advice on multiple levels. This makes the advice stronger and better, and it becomes easier to help a client with a question.

Guus van Loon

Head of R&D at Bloakes

Intuitive market research

bloakes

Introducing
FaceReader Online

Here's what our AI-powered, cloud-based tool looks like in action

FaceReader Online classifies emotional expressions with a 98% accuracy rate (better than the average human), including: neutral, happy, sad, angry, surprised, scared, disgusted and contempt.

But that’s not all. FaceReader determines emotional valence and arousal, which are the range of emotions they feel when viewing content and the level of excitement it induces.

Why does this matter?

The more emotional valence and arousal your clients’ media creates... the more effective it is. Period.

Analysis Dashboard
Today, FaceReader Online is available to your firm at a fraction of the usual cost of running Facial Coding experiments – designed to be a perfect complement to your existing surveys.

Without doing it yourself!

When I started the FaceReader Online trial, I saw the dashboards and it was exactly what I was looking for. I was getting all the metrics I needed in my research.

Monica Gonzalez

Researcher at Anáhuac University

Anáhuac University

We get you bias-free insights. You serve your clients.
Win, win.

What is FaceReader Online?

The world’s first Facial Coding platform that provides a 98% accuracy rate for predicting implicit human emotions using cloud-based, scaleable, Responsible AI  technology.

Who can use FaceReader Online?

Market research firms that want to provide clients with implicit insights into the effectiveness of their advertising, media and  content —all using a standard webcam.

How does it help?

Help your clients identify target markets

Transform assumptions into clear data

Pair with surveys for powerful insights

Create new offerings with higher revenue

Leverage AI & Eye Tracking technology

What do I get from it?

Full access to FaceReader Online platform

Instantaneous insights and detailed analysis

AI-fueled Facial Coding + Eye Tracking

Flexible, credit-based usage/campaign model

Onboarding, support and consulting

Harness the power of webcam-based eye tracking. With EyeReader.

In days, discover if your client has impacted the right target audience to develop or launch their campaign.

You’ll deliver implicit insights that can’t be found in self-reported surveys and offer your clients the clarity of knowing if they’ve impacted their target audience, including:

Instant first impressions for any media

Accurately predict if an ad captures attention

Identify parts of the ad to be left out (or edited)

Get real-time snapshots into the effectiveness of their ads

Determine average, minimum and maximum value of emotions

Minimize lag time and lost resources in advertising production

To be clear, FaceReader doesn’t replace your existing surveys –  it’s designed to be a perfect complement to your current processes. While giving you access to responsible AI technology that makes you a forward-looking brand.

Best of all:

You can get up and running in weeks and run your first test with subjects located all over the world simply using their webcam.

Trusted by the world's best companies

As the world’s first Facial Coding platform, which has been developed for over 20 years, we are trusted by some of the world’s prestigious brands and organizations. 

So, how exactly do the AI-powered insights of FaceReader Online help you create new revenue streams?

Leverage AI, step into the future

FaceReader helps you leverage AI in a competitive world where clients are looking for forward-thinking brands that can give them an edge.

Harness the power of eye tracking

Go above and beyond using our webcam-based eye tracking analysis from anywhere in the world for deeper insights at a fraction of the traditional cost.

Deliver better insights, convert more clients

FaceReader gives you an advantage to overdeliver for your clients and be seen as a forward-thinking firm they trust.

Predict advertising effectiveness with pinpoint accuracy

Offer your clients A/B testing of a campaign’s first scene. Facial expressions are captured by FaceReader to predict effectiveness with pinpoint accuracy.

Help predict the chances of going viral by over 200%

Leverage FaceReader to target key data points that have shown an increase in shareability amongst viewers.

Complement FaceReader with surveys for richer insights

By combining your current market research surveys with Facial Coding, you’re able to deliver richer context that separates your firm.

Run as many tests as you’d like with our scalable platform

Our platform is infinitely scalable to meet your  needs. Our 100% cloud-based platform allows participants to show up from anywhere in the world.

Offer AI-powered Facial Coding as an add-on or upsell

We’ve helped clients create new revenue streams through adding Facial Coding packages that increase revenue and provide a new marketing angle.

Get started in 3 steps

1

Free trial / demo

Click anywhere on this page to request
your free FaceReader Online trial

2

Concierge onboarding

If you’re ready to move forward,
our team will execute your full onboarding.

3

Execute your campaign

Whether DIY, full-service or a hybrid,
you’ll get everything you need to execute.

Results

Three paths
Endless possibilities

We have three ways to get up and running using our platform.

Do it yourself

For businesses that want to leverage FaceReader with current survey tools and combine Facial Coding using a DIY model after we help you get set up and running.

Full-Service

For businesses that want full-service campaign setup, organization, execution and interpreted results delivered. Tell us what you need, we’ll take care of everything else.

Hybrid

Our team sets up, runs and executes your first campaign to help your team integrate Facial Coding. During the process, we’ll teach you to do it yourself.

If you need a further customized solution, our team can bring that to life.

Due to our concierge onboarding, we’re limited in the number of new clients we can take on.

We offer concierge onboarding to ensure you’re able to integrate FaceReader Online without disrupting your processes. This limits us in the number of clients we can onboard.

Join us now so you don't miss out!

FaceReader Online is quite visual and intuitive so it is nice to show the results to clients, you don’t have to explain it as much compared to other implicit tools.

Guus van Loon

Head of R&D at Bloakes

Intuitive market research

bloakes

We're different

Because you are

FaceReader Online

Other Options

World's 1st Facial Coding Platform

Most Accurate Facial Coding (98%)

EU-Based, 100% Responsible AI

1,200+ Google Scholar Citations

Infinitely Scalable

Flexible, Credit-Based Packages

Flexible pricing

On your terms

FaceReader’s credit-based pricing model is designed to serve the needs of your organization. 

Bundles

Small Remote Lab

2.200 for max. 2000 minutes per year
  • Enough for 3-10 small studies a year
  • Includes basic set-up support

Remote Lab

4000 for max. 6000 minutes per year
  • Enough for 10-30 small studies a year
  • Includes project set-up and evaluation
Popular

Unlimited Remote Lab

9400 for unlimited minutes per year
  • Run as many large studies as you like
  • Includes onboarding and evaluation workshops
  • Includes 1 year FaceReader for Windows license
  • Subject to a fair use policy

Custom Project

4000 starting price
  • Include a participant panel
  • Survey creation & reporting
  • Tell us your needs and we will make a quote

Basic Project

2460 standard price
  • 100 participants from the general population of 1 country
  • 2 video advertisements
  • Basic report including standard questions
Popular

Premium Project

7480 standard price
  • 250 participants from 1 country (with specification options)
  • up to 10 videos or website tasks
  • Premium report including flexible questions

Integrate FaceReader into
your current survey tools

FaceReader amplifies the effectiveness of today’s common research tools.

Your FaceReader Online questions

Answered

FaceReader Online’s facial coding platform is for market research firms who want to effectively help their clients’ capture the emotional effectiveness of their ad campaigns using the world’s first and most accurate platform.

With your FaceReader Online engagement, you get access to our cloud-based platform and technology to run your campaigns. Using a flexible, credit-based model, you can get started with a DIY model, a Full Service, or a Hybrid.

Yes! While our technology is state-of-the-art, we’re here to simplify your ability to integrate it into your processes.. From onboarding to customized support and done-for-you campaigns, our team is here to ensure you’re seeing results with the least time and effort.

We can get your firm up and running, complete our onboarding within a week or two, and complete your first campaign typically within three weeks. We’re here to assist you as much (or as little) as needed to leverage our Facial Coding technology to complement any surveys you’re currently running.

You can add Facial Coding as an option for higher-tiered services that include current clients or upsell them into new packages that bring in more revenue in less time like several of our clients.

Depends on the plan you choose, but our flexible pricing has been built for your goals, budget, etc. Because everything is cloud-based, there are no hard costs that come from traditional emotion-based testing, such as ECG equipment, physical labs and in-person research.

Definitely. We understand there can be hesitation with the term ‘Facial Coding’, but it’s trusted by major organizations at scale. As an EU-based company, we place enormous value on ensuring all data is safe. We’re a front-runner in ethical AI software development and privacy by design who aims to be a leader for what Responsible AI looks like.

Working with FaceReader completely changed my perspective. I can now handle more clients in a shorter amount of time and it changed my life and business!

Patryk Wawrzyński

CEO at Alpaca Innovations

Alpaca Innovations

The future of advertising is here

Will you be a part of it?

Man with challenging demeanor

Don’t wait.
Take the first step toward elevating your market research results
—schedule your free trial today!

Address

Singel 160
1015 AH Amsterdam
The Netherlands

Contact

+31 (0) 20 5300330
info@humaninsightservices.com
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